Situation
One of the UK’s leading automotive financing companies is rising to the challenge, embracing innovative digital technologies to pave the way to more efficient operations and a smoother sales experience.
The company’s Head of Infrastructure Services explained, “Every year, we help tens of thousands of people to lease and insure vehicles—and with that comes a great deal of paperwork to complete.
We wanted to find a solution that could help us manage vehicle financing documentation in a way that was fast, accurate and secure. This would make life easier for our dealers and improve the sales experience for customers— boosting their satisfaction and loyalty.”
The Solution
The firm decided to cut paper from the vehicle financing process, and instead introduce a new, fully digital approach to capturing contract and customer information. The new solution is an electronic document identification and signature solution, powered by Kofax SignDoc technology.
“We evaluated several e-signature solutions and Kofax SignDoc just blew away the competition,” said the Head of Infrastructure Services. “First and foremost, the electronic signature quality was exceptional—it really looks and feels just like a wet signature. And beyond the technology, we connected well with the team from Kofax.”
