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Education - (TA) Printix

DDV - With 36 schools in their jurisdiction not being locked down to a server means we can deploy easily.

Situation 

DDV was tasked with a major project involving the deployment of Microsoft Endpoint Manager to all computers in 36 schools in their jurisdiction. As part of this transformation, DDV required a robust cloud-print management solution to make print management more efficient. As part of the process in identifying the right print management solution, DDV evaluated several vendor options.

However, none offered the right functionality and features for their needs: That is, a serverless print management solution that could work in a heterogeneous environment. DDV finally identified Printix as the solution choice; Printix’s capabilities in serverless cloud-print management ticking all of the evaluators’ boxes.

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Unposed group of creative business people in an open concept office brainstorming their next project.-Oct-16-2024-08-26-28-5385-AM

The Solution

One of the key reasons for choosing the Printix platform was that the device environment across the 36 schools was mixed. The heterogeneous device environment used by students and staff, includes Windows PC, Android phone, and Apple iPads. This mixed environment was challenging for server-based print management solutions to cover.

However, the serverless system offered by Printix is agnostic to the operating system of a device and therefore can be used in mixed device environments. Erlend Fiddan, of DDV, commented on the ease of serverless printing: “Having a solution where we are not locked down to a server means that we can deploy very easily and expand to other administrators.

Once you have the baseline set you can easily expand outwards from that.” DDV use a simple use case application of the Printix solution to manage printers across all 36 schools under their jurisdiction.

Outcomes

In this project, Atea acted as a reseller of Printix ensuring correct licensing. During the rollout, DDV had to deal with a barrier because of an unusual IP network segmentation used by DDV for the school ICT project.

DDV turned to “Print via the cloud”, a Printix feature, that could be used as a workaround for this unusual infrastructure, while maintaining security.

However, support from Printix is being offered to DDV to deliver to this unusual IT environment.

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