Situation
At JFK Health, which prides itself on its secure approach to patient information and patient satisfaction, print costs continued to rise.
The tremendous expense stemmed from users printing information, then leaving the paper documents on the printer —and reprinting the same document at another machine.
Users also printed large jobs on the printers instead of sending them to the cost-effective in-house print shop.
The Solution
Three main solutions were recommended for JFK Health by a trusted Kofax partner: Kofax Equitrac with Equitrac I-Queue and Equitrac Print-to-Me printing, Kofax Output Manager, and Kofax mobile printing with PrinterOn. These solutions provided a rules engine to manage and monitor printing, as well as offer secure printing.
From the process improvement, cost containment, and flexibility offered, JFK Health knew these solutions would help them reach its goals.
While each department used different workflows, the products worked because they had the capabilities needed.
