Situation
Mashreq Bank is a regional bank with more than 5,000 employees and a presence in 10 countries,from Hong Kong to New York. Mashreq differentiates itself as a digital leader in customer service and product innovation. It was the first bank in the region to bring in its capabilities onto the cloud.
The leadership team at Mashreq Bank deployed a five-pillared strategy. “These five building blocks include: Artificial Intelligence (AI), big data, the cloud, modern devices and digital ecosystems. We have committed ourselves to introducing each of these threads as part of the bank’s digital transformation,” comments Sandeep Chouhan, Group Head of Operations and Technology, Mashreq Bank.
The Solution
To find a new solution, the bank evaluated various products on the criteria of mobility, security, commercial viability, and made decisions based on existing relationships. It chose HP Elite desktops and laptops.
HP Proactive Management was deployed to assess the correct hardware configuration for future devices based on historical usage and was part of a three-month proof of concept.
This proof of concept included HP TechPulse, a platform that provides critical telemetry around devices and applications, putting deep learning at IT’s fingertips so they provide employees with the right PC,
software and services to succeed.
